As the first postal company in Europe, the Latvian state postal service company Latvijas Pasts is building a home parcel locker network in Latvia, which will be open to all service providers. Customers can rent a personal parcel locker for 9.90 € per month and have it installed in front of their home. The locker, created by the Estonian technology company Cleveron, accepts mail, parcels and groceries and is operated via an app. The first lockers will be installed in August.
The innovative home delivery service will be implemented by the subsidiary of SJSC “Latvijas Pasts” – SIA “Mailmaster”. "With the rapid growth of home deliveries we needed to think about how to deliver items to the customers in the most convenient way. A home parcel locker is definitely one such solution," says Gatis Ģērmanis, a member of the board of Mailmaster, a subsidiary of SJSC Latvijas Pasts.
"The advantages a home parcel locker offers match the needs of our customers. They could be described in three words: convenience, security, simplicity. Convenience means that the customer saves time because they do not need to wait at home for a courier or go anywhere to pick up their orders. The parcels are safely stored in a steel locker in front of their house and the locker can only be opened by the owner or the assigned family member via the app. The simplicity stands for the ease of installation and use of the solution,” says Ģērmanis.
The home parcel locker Cleveron 201 is developed by the Estonian technology company Cleveron, who creates automated parcel handover solutions to known retailers and logistics companies all over the world. “We have tested the home locker open network for some time now in Estonia and it is clear that customers value convenience above all. We are excited to see that Latvijas Pasts is taking a bold step, disrupting the set ways and, and is actually building a truly open network, available for all service providers. We believe that is the future of home deliveries since this will benefit both the customers and companies alike,” said Arti Kütt, the COO of Cleveron.
The home parcel locker will allow the customer to receive virtually any postal or courier item, parcels and groceries thanks to its size. "For example – you can put 44 standard-size shoe boxes or five fully filled large standard food bags in the parcel, so you don't have to worry about not getting something through the parcel locker," explained Ģērmanis.
Latvian Post is a Latvian government-owned postal service company that has approximately 3200 employees, 600 PUDO points and in 2020 reached close to 100 million euros in revenue.
Cleveron is an Estonian technology company that has provided innovative parcel lockers and robots for the retail and logistics industries for over 13 years. Cleveron creates its own hardware and software, offering solutions that set the industry standards. The company has over 40 customers all over the world, including Walmart, Zara, Albertsons, Asda, Woolworths, Falabella and DHL.