Our customers report savings of up to €5 per parcel with automated click and collect. At 100 parcels a day, that adds up to over €180,000 in annual savings!
The conversion rate for people coming to pick up their parcels is ~10-20%. This generates additional revenue on top of online orders.
The automated click and collect solution significantly increase customer satisfaction; for example, one of our client reported a 10-point increase in their Net Promoter Score.
The aggregate data from our customers shows that click and collect order pick-up times may be slashed in half with parcel lockers.
One of our customers improved their customer experience by 13.7 percentage point in just a matter of weeks by using parcel locker machines.
Offering a click and collect delivery option for customers who do not want to enter the retailer's physical store can increase the retailer's revenue.
Offer a 24/7 option for customers to pick up their online orders, thus improving accessibility.
Streamline order pickup, reduce wait times, and improve service efficiency to enhance customer experience and satisfaction.
Automate the click and collect process to reduce labour costs
Utilise your warehouse space more effectively by allowing customers to pick up large items from parcel lockers. This will expedite order processing and free up space for additional inventory.
This solution helps you avoid high costs of home deliveries, especially for larger sized items.
Easily manage large parcels measuring up to 820 x 2650 x 1290 mm with our customizable modules. These modules have different slot sizes so that you can store items ranging from bed sheets to mattresses. You can customize the number of each slot size based on your customers’ online shopping preferences.
The Cleveron 355 has made parcel weight a non-issue. The plinth version of the Cleveron 355 can handle up to 200 kg, and without the plinth, items can be loaded onto a Euro pallet using a forklift with no weight limit. Other slots on the Cleveron 355 can hold up to 100 kg, whereas parcel lockers in the rest of our portfolio have a weight limit of 31.5 kg.
All Cleveron parcel lockers are designed with modularity in mind. As your click and collect volumes grow, you can easily expand your capacity by adding new modules that integrate seamlessly with your existing system, ensuring that you’re always ready to handle increased e-commerce deliveries.
Cleveron parcel lockers offer more than just parcel pickup. Our advanced software also facilitates easy returns. Whether customers need to return items from a rental service or change an online purchase, our parcel lockers make the process effortless.
Cleveron has extensive experience in empowering retailers by delivering solutions that address their challenges.
Cleveron’s parcel machines offer premium design along with competitive pricing and delivery times.
Cleveron’s solutions are supported by a remote monitoring team and an on-site maintenance network.
Cleveron provides retailers with a wide range of flexible solutions, offering the most comprehensive product portfolio in the industry.
Our platform is integratable through the Public API interface, which ensures easy compatibility with retailers and carriers.
There is no minimum parcel size for our lockers, but the smallest slot size available is W165 x D655 x H90 mm, with maximum load of 15 kg. For larger items, Cleveron 355 can accommodate parcels up to W820 x D2650 x H1290 mm. For Cleveron 355, the maximum weight is 200 kgs when using a plinth for the bottom row, and without a plinth, there’s no weight limit. Other slots on the Cleveron 355 can hold up to 100 kg, whereas parcel lockers in the rest of our portfolio have a weight limit of 31.5 kg.
If your package volume increases and the current machine isn’t sufficient, there’s no need to replace it with a new setup. Cleveron lockers are modular, allowing you to easily expand by adding additional modules to meet your growing needs.
Cleveron offers a public API integration, enabling seamless connection between our parcel locker systems and your existing software. This integration allows for real-time data exchange, automates workflows, and enhances efficiency in managing deliveries, returns, and customer interactions.
Yes, we work with some of the biggest retail stores. With over 3000 machines worldwide, we are confident that we can direct you to a nearby parcel locker or robotic parcel locker for you to see us live in action.
Please get in touch with us at or through the contact form and provide us with your location.
Indoor and outdoor parcel lockers serve different purposes. Indoor lockers are specifically designed with features such as wooden doors that close quietly, creating a more pleasant environment in locations like malls. We have also prioritized a sleek, high-quality design to complement indoor spaces. However, if needed, our outdoor lockers can also be placed indoors.
Yes, companies have the flexibility to customize both the exterior of the locker and the software interface, including the option to display their own logo on the screen.
Oversized parcels are items that do not traditionally fit into parcel locker machines. Retail stores, such as home furnishing, do-it-yourself (DYI) equipment, and electrical product rentals, struggle the most with delivering larger-sized items outside the home.
We have mitigated this safety risk by installing an internal safety release inside the locker compartments. This allows anyone to open the door from the inside without requiring special effort. The release is clearly marked, and if necessary, the door can also be opened using software.
