Effortless Convenience for Oversized Parcel Delivery

Enhance your customer experience with Cleveron's parcel locker solutions by allowing them to pick up oversized items like a TV or closet at their convenience—24/7 and without the hassle of home deliveries.
What can Cleveron do for your business?

How can parcel lockers enhance your customer experience?

~ 5€ per parcel

Our customers report savings of up to €5 per parcel with automated click and collect. At 100 parcels a day, that adds up to over €180,000 in annual savings!

10 → 20%

The in-store conversion rate has risen by ~10-20%, and customers picking up their click and collect orders buy additional items.

+10 NPS

Our global customers have reported that automating click and collect processes increased Net Promoter Score by at least 10 points.

3 → 1.5 days

The aggregate data from our customers shows that click and collect order pick-up times may be slashed in half with parcel lockers.

76% → 89.7%

One of our customers improved their customer experience by 13.7 percentage point in just a matter of weeks by using parcel locker machines.

The height and depth of the slot are customisable

Easily manage large parcels measuring up to 820 x 2650 x 1800 mm with our customizable modules. These modules have different slot sizes so that you can store items ranging from bed sheets to mattresses. You can customize the number of each slot size based on your customers’ online shopping preferences.

Parcel's weight is not a restriction anymore

The Cleveron 355 has made parcel weight a non-issue. The plinth version of the Cleveron 355 can handle up to 200 kg, and without the plinth, items can be loaded onto a Euro pallet using a forklift with no weight limit. Other slots on the Cleveron 355 can hold up to 100 kg, whereas parcel lockers in the rest of our portfolio have a weight limit of 31.5 kg.

No staff is needed for order pickup and the parcel locker can be accessed 24/7

Cleveron’s outdoor parcel lockers eliminate the need for store staff to handle online order pick-ups. This fully automated solution allows customers to pick up their purchases independently, reducing labour costs and freeing up store employees to focus on more valuable tasks. The self-service option provides 24/7 availability, allowing customers to retrieve their items at their convenience without relying on store hours or staff presence.

Customers can also return items at your locker

Cleveron parcel lockers offer more than just parcel pickup. Our advanced software also facilitates easy returns. Whether customers need to return items from a rental service or change an online purchase, our parcel lockers make the process effortless.

Modularity is at the core of what we do.

All Cleveron parcel lockers are designed with modularity in mind. As your click and collect volumes grow, you can easily expand your capacity by adding new modules that integrate seamlessly with your existing system, ensuring that you’re always ready to handle increased e-commerce deliveries.

Want to know more?

Reduce shipping costs and stay competitive for your customers

In 2021, Click and collect services became popular in German-speaking countries* as a practical response to consumer needs. Many shoppers chose this method to avoid shipping costs, especially for smaller orders.

Customers also found it convenient to collect their items during lunch breaks or while running errands, with weekday noon being the preferred pickup time.

Click and collect offered a faster solution for getting products into customers’ hands and eliminated the problem of missed home deliveries. Additionally, it appealed to those who wanted to support local retailers while enjoying the convenience of online shopping.

*Source: KPMG survey on German and Austrian consumer behaviour 2021.

Why do retailers choose to work with Cleveron?

Reliability and Expertise

Cleveron has extensive experience in empowering retailers by delivering solutions that address their challenges.

European Design, Local Convenience

Cleveron’s parcel machines offer premium design along with competitive pricing and delivery times.

Advanced Hardware and Software Support

Cleveron’s solutions are supported by a remote monitoring team and an on-site maintenance network.

Flexible Solutions for Every Need

Cleveron provides retailers with a wide range of flexible solutions, offering the most comprehensive product portfolio in the industry.

Swift and Easy Integration

Our platform is integratable through the Public API interface, which ensures easy compatibility with retailers and carriers.

Frequently Asked Questions

What are the size and weight limits for parcels in the Cleveron lockers?

There is no minimum parcel size for our lockers, but the smallest slot size available is W165 x D655 x H90 mm, with maximum load of 15 kg. For larger items, Cleveron 355 can accommodate parcels up to W820 x D2650 x H1800 mm. For Cleveron 355, the maximum weight is 200 kgs when using a plinth for the bottom row, and without a plinth, there’s no weight limit. Other slots on the Cleveron 355 can hold up to 100 kg, whereas parcel lockers in the rest of our portfolio have a weight limit of 31.5 kg.

Read more about Cleveron 355
If my package volume increases and the current machine is no longer sufficient, will I need to replace it completely?

If your package volume increases and the current machine isn’t sufficient, there’s no need to replace it with a new setup. Cleveron lockers are modular, allowing you to easily expand by adding additional modules to meet your growing needs.

Will Cleveron’s software solution integrate with my existing systems?

Cleveron offers a public API integration, enabling seamless connection between our parcel locker systems and your existing software. This integration allows for real-time data exchange, automates workflows, and enhances efficiency in managing deliveries, returns, and customer interactions.

Is it possible to view Cleveron products in person and experience them firsthand?

Yes, we work with some of the biggest retail stores. With over 3000 machines worldwide, we are confident that we can direct you to a nearby parcel locker or robotic parcel locker for you to see us live in action.

Please get in touch with us at or through the contact form and provide us with your location.

Contact us
Why does Cleveron offer a separate indoor parcel locker portfolio when outdoor lockers can be used indoors?

Indoor and outdoor parcel lockers serve different purposes. Indoor lockers are specifically designed with features such as wooden doors that close quietly, creating a more pleasant environment in locations like malls. We have also prioritized a sleek, high-quality design to complement indoor spaces. However, if needed, our outdoor lockers can also be placed indoors.

Can the parcel locker be customized to showcase my brand?

Yes, companies have the flexibility to customize both the exterior of the locker and the software interface, including the option to display their own logo on the screen.

What is an oversized parcel?

Oversized parcels are items that do not traditionally fit into parcel locker machines. Retail stores, such as home furnishing, do-it-yourself (DYI) equipment, and electrical product rentals, struggle the most with delivering larger-sized items outside the home.

How do Cleveron products differ from each other?

Cleveron offers a wide range of products with both small and large differences. To explore these differences, you can use the product comparison matrix on our website. This tool allows you to select and compare various models side by side.

Go to Product Comparison
What if someone gets trapped inside one of the larger slots of the Cleveron 355, and the door accidentally closes, causing them to get stuck?

We have mitigated this safety risk by installing an internal safety release inside the locker compartments. This allows anyone to open the door from the inside without requiring special effort. The release is clearly marked, and if necessary, the door can also be opened using software.