Automate handover of large items with oversized parcel locker Cleveron 355

Click-and-collect demand continues to rise, and retailers recognise it as a proven model for meeting customer expectations. For many businesses, offering an automated pickup option has become as essential as in-store purchasing.

This shift now extends to large-item sellers such as furniture and DIY retailers. When the world’s largest Swedish furniture company introduced our oversized parcel lockers to automate bulky order handovers in UK, it set a new industry benchmark and encouraged others to follow.

Traditional manual handovers may appear straightforward, but they are inefficient, labour-intensive, and inconvenient for customers. We created Cleveron 355 to overcome these challenges, delivering an automated solution that quickly became the standard for oversized parcel handling. 

Why you should automate oversized click-and-collect

Retailers dealing with extra-large online orders face several challenges. Every oversized pickup typically requires staff assistance – pulling employees away from higher-value tasks and driving up labour costs. 

In addition, customers are often forced to coordinate their pickups within store hours, wait for delivery trucks, or wait for staff availability, which undermines the convenience that click-and-collect is meant to deliver. These inefficiencies create higher retail operating expenses and a less satisfying customer experience.

Automation removes these barriers. It cuts costs, frees up employees, and gives customers the fast, flexible pickup they expect. Thus, it improves efficiency, reduces errors, and creates a smoother customer journey. For retailers, this means stronger margins, happier customers, and a scalable solution that grows with demand.

Where Cleveron 355 comes in

The Cleveron 355 introduces four automation features that make oversized parcel handovers seamless for retailers and customers. Its dual-depth design adapts slot size to the parcel being stored, ensuring that everything from small packages to bulky goods fits securely without manual intervention.

The adjustable, modular slot system allows retailers to configure compartments based on their product mix and customer needs, whether that means more small slots for everyday items or larger ones for seasonal and oversized orders. 

Retailers can also customise how long parcels remain available for pickup, tailoring the experience to their business model and customer needs. With advanced analytics from our software solutions, businesses gain valuable insights into customer behaviour, such as peak pickup times, and can optimise storage durations accordingly. This improves locker availability and ensures a smoother, more efficient click-and-collect operation.

What benefits do businesses see with Cleveron 355?

Retailers see a measurable business impact with the Cleveron 355, an outdoor parcel locker for oversized goods with compartments up to 820 × 2,650 × 1,290 mm and an optimal throughput of up to 50 parcels/day.

By automating the handover of oversized items, they reduce manual handling and free staff to focus on higher-value sales and customer service.

This efficiency also extends to the customer experience with round-the-clock (24/7) accessibility, simplifying click-and-collect for bulky items.

For customers, the difference is immediate: self-service access 24/7, without waiting for store opening hours. 

Meanwhile, the modular design lets retailers add more modules as order volumes grow; the unit supports 4–193 compartments, up to 2.65 m depth, and a 12.1″ touchscreen.

On the support side, Cleveron reports that 84% of software/hardware issues are resolved remotely via round-the-clock technical support.

Real-world applications of Cleveron 355

We’re partnering with major retailers to bring the Cleveron 355 to life in real-world applications. Our solution is already being adopted by leading businesses that regularly face the challenges of oversized or heavy order pickups.

For furniture and home goods retailers, the Cleveron 355 automates the collection of flat-pack furniture, mattresses, and other bulky purchases. DIY and building supply chains are using it to offer customers a convenient way to pick up planks, tiles, or heavy equipment without staff involvement. 

What sets Cleveron 355 apart 

Cleveron 355 was developed to support oversized parcel handovers. Unlike traditional parcel lockers that are limited by weight capacity, shallow compartments, and the need for staff support, the Cleveron 355 is purpose-built for oversized and heavy items. 

Our journey with Cleveron 355 began 18 years ago. As we grew in the industry, we continued to ask ourselves more questions. Cleveron 355 is our answer to meet the rising demand for oversized furniture, DIY, and home decor deliveries.

Its unique combination of dual depth design, modular slot sizes, and heavy-load capacity means it can easily manage everything from small packages to Euro pallet–sized goods. 

More importantly, it delivers true automation, enabling hands-free handover of extra-large items without relying on store staff. Powered by our software, the system seamlessly integrates with retailers’ back-end and e-commerce systems, provides real-time monitoring, and allows remote issue resolution. This sets it apart as not just a storage solution but a software-driven system that transforms how retailers handle the growing demand for click-and-collect for large purchases.

This sets it apart as a storage solution and a system transforming how retailers handle the growing demand for click-and-collect for large purchases.

Ready to automate oversized deliveries?

With Cleveron 355, we are already helping retailers cut costs, improve revenue, boost efficiency, and deliver the seamless pickup experience customers expect. Backed by our 18 years of expertise and proven data from real-world scenarios, it’s the smart way to future-proof your click-and-collect.

Contact us and we’ll reach out to you!