Cleveron and Ingrid partner to accelerate Retail-Driven Open Networks across Europe

Cleveron, a leader in last-mile parcel automation, announced a strategic collaboration with Ingrid, the delivery experience platform, to advance the Retail-Driven Open Network (RDON) across Europe. The partnership combines Cleveron’s robotics, parcel lockers and software suite with Ingrid’s Service Point solution to create an open, retailer-led network that makes out-of-home delivery more convenient, scalable and sustainable.

The companies have collaborated for over 4 years to shape and test the RDON concept with ICA, Sweden’s largest grocery retailer. More than 150 ICA stores are now operational with this offering. This successful deployment demonstrates how retailers can leverage shared, interoperable infrastructure to offer faster, more sustainable, and reliable delivery options, establishing a proven model for replication across other markets.

“Retail-driven open networks represent a fundamental shift in how we think about last-mile delivery,” said Fredrik Fenberg, Head of Sales and Business Development at Cleveron. “By integrating automated pickup processes with seamless digital delivery experiences, we’re enabling retailers to transform routine fulfilment into exceptional customer service and meaningful revenue growth. We are thrilled to officially partner with Ingrid to take this model to the next level across Europe.” 

Susanna Grill Erntell, the CEO of Ingrid, added “I’m delighted to announce this strategic partnership with Cleveron, which represents a significant milestone in our mission to transform delivery experiences across Europe. The success we’ve achieved together with ICA – with over 150 stores now operational – demonstrates the real potential of retailer-driven open networks to create value for all stakeholders.”

The collaboration will see Cleveron and Ingrid adopt a unified go-to-market strategy, presenting integrated solutions to prospective clients and coordinating commercial activities throughout Europe.

Why RDON matters

Customer choice and convenience: Dense, retailer-led pickup networks that place lockers and service points where people naturally go, such as common points near homes, workplaces, and shopping destinations.

Operational resilience: An open architecture supporting multiple carriers and partners, eliminating single points of failure and creating redundancy.

Environmental impact: Consolidated delivery routes and reduced failed delivery attempts significantly decrease emissions and urban congestion.

Revenue opportunity: Intelligent automation and software solutions create new income streams for retailers while elevating service quality and customer satisfaction.

Market expansion
Cleveron and Ingrid are actively engaging with retailers and e-commerce platforms across Europe to expand the RDON model into new markets and revolutionise the future of open network logistics.

For partnership inquiries, you can write to

About Cleveron

Cleveron is a global technology company specialising in an integrated parcel management solution that uses robotics, parcel lockers, retail software solutions, and comprehensive service to manage the end-to-end journey of last-mile parcel automation. The company’s platforms enable retailers and logistics providers to deliver exceptional pickup experiences while reducing operational costs, increasing revenue and improving customer experience. 

About Ingrid

Ingrid is a delivery experience platform that empowers merchants to offer intelligent delivery options throughout the customer journey. It drives conversion and satisfaction through flexible, data-driven delivery solutions.