How Retail Stores Are Powering the Next Generation of Parcel Delivery? Meet RDON: Retail-Driven Open Network
Get an exclusive look at how Sweden’s leading retailer took back control of their floor space.
Learn how ICA moved away from carrier-owned “closed” walls to a Retail-Driven Open Network (RDON) — a model where the retailer owns the infrastructure, the data, and the customer relationship.
Learn why the future belongs to “Open” networks that allow any courier to deliver to your own branded hub.
A look inside ICA’s 150+ location rollout using our robotic and modular solutions.
ICA's customers want their grocery store to offer parcel services.
second pickup from the parcel solution.
customers list ICA as the top choice for groceries and parcel pickup.
live ICA locations with RDON.
years trust from ICA on RDON.
Using the Ingrid platform as the heart of the operation, connecting all carriers via standardised APIs and simple protocols.
Cleveron’s robotic solutions turn empty ceiling space into storage. They also keep stock ready in the warehouse to refill the machines the moment a slot opens up.
By moving parcels into robots and lockers, retailers free up floor space for their primary purpose: selling goods.
Staff use a single, unified system to scan and manage every parcel, regardless of which major carrier delivered it. Also resulting in less training resources.
A Retail-Driven Open Network (RDON)is an open, carrier-agnostic ecosystem in which multiple logistics providers share a single physical and digital infrastructure managed by a retailer.
Rather than hosting several proprietary, carrier-specific locker systems that clutter floor space and confuse staff, the retailer takes ownership of the process by implementing a single, unified hardware and software solution.
The RDON model relies on three core pillars to streamline the last mile:
By driving the process, retailers transform a logistical challenge into a powerful customer service tool that increases footfall and drives significant upsell.