The Intelligence Behind the Innovation: Why Our Software is the Heart of the Cleveron Ecosystem

At Cleveron, we are often recognised for our robotic parcel machines and sleek lockers standing in the world’s busiest retail hubs. But what truly makes our solutions feel like “magic” isn’t just the hardware you see—it is the sophisticated intelligence layer working behind the scenes.

We believe that for automation to truly transform your business, hardware, software, and service must work as one unified team. That is why we co-develop our software alongside our physical lockers. It is a rare approach in our industry, but it is exactly what allows us to deliver the speed, safety, and reliability our customers count on.

The End-to-End Advantage: Why One Ecosystem Matters

Most providers in the market assemble their offerings from different vendors. They might buy the locker from one place and the software from another. This often leads to friction, slow updates, and integration headaches.

Because we own the hardware, the software, and the service experience end-to-end, we can offer something our competitors cannot: a seamless, high-performance ecosystem where every part talks to the other in real-time. This unified approach is our strongest market differentiator.

When hardware and software are co-developed, you benefit from:

• Faster Performance: Our systems are optimised to work together, meaning quicker handovers for your customers.
• Predictable Behaviour: There are no “surprises” between the cloud and the machine; they speak the same language.
• Zero Integration Issues: We eliminate the “middleman” between the software and the physical locker.
• Enhanced Safety: Our robotics operations are safer because the software has direct, millisecond control over every motor and sensor.

CleverOffice: Your Operational Command Centre

Think of CleverOffice as the “operations cockpit” for your entire network. Whether you are managing robotic parcel machines, battery-powered lockers, or traditional indoor units, CleverOffice provides a single, intuitive interface to keep everything moving.

We’ve designed it to handle the heavy lifting of high-volume, enterprise retail. It isn’t just a dashboard; it’s a tool built for scale.

• Full Visibility: Get complete control of parcels, lockers, and delivery flows from one place.
• Multi-Everything: Our software supports multi-carrier sharing and multi-retailer models, allowing different partners to use the same network efficiently.
• Enterprise Capabilities: We offer advanced features like multi-order pickup with a single code, dynamic locker allocation, and over four types of return flows. These are the tools that help global leaders stay ahead.

API-First: Fitting Perfectly Into Your World

We know that our customers already have complex IT ecosystems. That is why Cleveron software is built API-first. We don’t expect you to change how you work to fit our lockers; our lockers fit into how you work.

100% of orders run through real-time API integrations, meaning your external systems can talk to our lockers instantly. Whether it’s order splitting logic or custom theming to match your brand’s voice, our software slots directly into your existing routine.

CleverService: The Engine of Reliability

While CleverOffice manages the network, CleverService is the engine that keeps it running at its best. This is our dedicated lifecycle management platform used by our support teams and global partners to monitor the health of every machine.

We pride ourselves on being proactive rather than reactive. CleverService uses real-time diagnostics and predictive insights to ensure maximum uptime.

• 85%+ Remote Resolution: We can fix the vast majority of issues without ever sending a technician to the site.
• Predictive Maintenance: We use machine learning to anticipate needs before they become problems.
• Fast Support: If a field intervention is needed, our technicians have all the data they need to act quickly and effectively.

Built to Scale with You

Whether you are a national postal service or a global retailer, our software is built to grow with your ambitions. Hosted on Google Cloud, our platform supports an unlimited number of lockers and adapts to your regional data residency needs.

We are not just responding to the trends of today; we are building the visionary tools you need for tomorrow. By combining our world-class robotics with an intelligent, cloud-based software suite, we are making the future of out-of-home delivery a reality today.