Cleveron 402

Expandable click and collect parcel automation solution. Suitable for handling from 100 to more than 3000 parcels per day.

Omnichannel retailers who deliver products quickly and seamlessly, will be winners in the game of creating the best customer experience. Easy and fast in-store click and collect automated pickup will continue to create customer loyalty and enhance the customer shopping experience even further. Cleveron 402 is the fastest and most efficient solution to automate in-store click and collect pickup.

Cleveron 402
Cleveron 301 Plus Cleveron 302
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What is it?

Cleveron 402 is a self-service pickup point for click and collect orders.

Cleveron 402 is designed to efficiently automate high volume in-store click and collect parcel storing, delivering and returning operations.

Technical info

Zara is a fashion brand of the world's largest fashion retailer Inditex. Zara provides its click and collect parcel pickup service through Cleveron 402 which is located in various Zara stores. 

Cleveron 402 parcel terminals are integrated behind the store's wall. Only the terminal's touchscreen console with the parcel gateway is visible to the end user. Terminals hold up to 1,200 parcels.

Read Zara's case study

The next generation of Walmart's giant pickup towers could be coming to a Zara store near you.

Read the article

How does it work?

1. The courier or a shop associate inserts a parcel into Cleveron 402

5. The end-user inserts or scans the pickup code at Cleveron 402

2. Cleveron 402 automatically measures the parcel's height

6. Cleveron 402 issues the parcel to the end-user within seconds

3. Cleveron 402 stores the parcel on a shelf. For maximum capacity, Cleveron 402 finds the right shelf depending on the parcel's height

7. The end-user can later return the parcel to the automated collection point with ease

 4. The end-user gets notified and receives the pickup code


Benefits of the Cleveron 402

We designed Cleveron 402 to be the most efficient automated click and collect solution there is. 

World's fastest parcel induction

  • One of the smartest features of Cleveron 402 is the ultra-fast induction functionality. One robotic tower and two robotic arms work together and separately at the same time. This system places the inserted parcels on empty shelves close to the console, so the parcel induction takes as little time as possible. During the rest mode, Cleveron 402 rearranges parcels, leaving shelves around the console empty and ready for a new multi-parcel induction. The average parcel induction takes around 10 seconds.

Effective use of space

  • We know that there is nothing more valuable to the retail industry than the store's floor space. This is the reason why we have created Cleveron 402 as a modular solution. The modularity allows you to utilize the height and width of the room effectively.

Parcel pickup speed

  • The speed of the parcel pickup is an essential part of customer experience. The pickup speed of the parcel depends on the length of the machine and the distance between the main console and the stored parcel. On average, Cleveron 402 issues a parcel starting from under 10 seconds.

Adjustable storing

  • Cleveron 402 continuously adjusts parcels locations inside the robot accordingly to the parcels' height. Adjustable storing enables to utilize the terminal’s storage space to its maximum.

Save time for yourself and your customers, Cleveron your parcels!


Average manual parcel pickup in the store takes around 10 minutes.
With Cleveron 402 it takes 10 seconds.

Cleveron 402 is 60 times faster, it saves on transportation and operational costs and offers a better customer experience.


Benefits of the click and collect automation

Reduces click and collect pickup costs

  • Automated storage reduces in-store parcel storage footprint
  • Automated parcel pickup/return service needs less manpower, hence reduces labour costs
  • No parcel delivery transportation costs thanks to in-store pickup 

Enhances click and collect experience

  • Pickup self-service dispenses parcels in seconds – no waiting in queues
  • Easy-to-use technology proven by customer cases

More efficient click and collect pickup operations

  • Automated parcel storage is more efficient than manual parcel storing
  • Normally, the average in-store click and collect parcel pickup takes around 10 minutes for the end-customer. With Cleveron 402 it takes less than 10 seconds. It is 60 × faster than manual pickup service 
  • Automated in-store parcel return

Increases brand value

  • In-store pickup increases footfall & sales in physical stores
  • Parcels are collected in retailer’s physical environment, creating a better omnichannel shopping experience 

Cleveron 402 takes your parcel delivery into new spaces

Reach with your parcel storing technology to new heights with the world's fastest last mile delivery!


Support and maintenance

Cleveron is a full-service partner. We offer full life-cycle support for our Cleveron 402 solution worldwide.


  • Hardware installation
  • Software integration
  • Training

Technical support

  • Remote monitoring
  • On-site maintenance 
  • Spare parts 
  • Warranty

System enhancement

  • Business performance data
  • Research & development

Remote monitoring

Our support includes remote technical monitoring service to optimize system's performance and minimize downtime. The main advantage of remote technical monitoring is that it enables to detect and solve 80% of hardware and software related issues from a distance. It means fast problem-solving and low maintenance costs.

On-site maintenance

Our support also includes worldwide on-site maintenance. On-site maintenance is carried out by our certified partner at the client's destination country. Cleveron provides continuous training and certification of service technicians, as well as spare parts management and logistics.


Technical info


Number of trays266
Width3.7 m13.7 m
Height3.1 m4.75 m
Depth2.11 m2.11 m

Cleveron 402 is modular in height and width. We can help you design your Cleveron 402 according to your parcel volumes and space requirements. Contact us for more information.


Cleveron 402 is operated by Cleveron's S2 software platform. S2 is a cloud-based software which is easily integrated with any backend system by Public API protocol.


What is the ROI?

With more than 100 parcels per day, Cleveron 402 is at least 75% more efficient than any manual pickup service.

Request a detailed ROI presentation

The pilot project

Are you interested in a pilot project? Contact us to get an idea of the effective working process and the ease of use before actual implementation.

The pilot project process is simple

  • You'll have a detailed ROI and technical demonstration in our facility
  • We'll take care of the transportation to your location
  • We'll take care of the installation in your location
  • We'll take care of the software
Request a pilot

  • We'll take care of the branding to match your identity
  • We'll take care of the training of your staff
  • We'll take care of the support and maintenance

You just start saving your customers' time and money

Case studies

The world's largest fashion retailer uses a robotics-based click and collect parcel delivery terminal that offers the customers a fast and intuitive self-service pick-up system on stores. Inditex enhances shopping experience by integrating stores and online, eliminating any boundary to fulfill the customer expectations.

View the case study

Latin American retail giant Falabella uses Cleveron’s parcel pickup solution to dispense their online orders. Cleveron 402 has opened a new road to success for Falabella, whose parcel pickup efficiency has increased by 800%.

View the case study

For additional information please send an e-mail

Tarmo Tamm

Chief Sales Officer

E-mail: [email protected]

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