Estonian-based technology company Cleveron and Pointpack, parcel pickup technology provider in Poland have partnered up to make Cleveron’s parcel lockers and robots available for the Polish market. In addition to sales, Pointpack offers installation and maintenance services for Cleveron’s automated and robotic click and collect systems on the local market.
According to Paulina Żmijowska, the Marketing & PR Manager of Pointpack, the distribution agreement is another step towards expanding the technological ecosystem that facilitates the implementation of automation processes in retail. "Thanks to these activities, we can improve the processes of parcel delivery and return, as well as contribute to multi-channel customer service. Pointpack is responsible not only for introducing Cleveron devices to the domestic market but also for their service and technical support, from installation to system integration with the Pointpack platform," said Żmijowska.
"Last year the number of parcels received per person in Poland was 14. Our predictions show that by 2025 this indicator will rise to 32," said Żmijowska. "This means that in a few years’ time about 50% of the parcels will be handled through collection points or parcel machines. In order to help Polish retailers of every size to launch their omnichannel strategies, we have partnered with Cleveron, a leader in the new generation click and collect solutions," she added.
"Europe is Cleveron’s home market and our solutions have been implemented in many European countries, including Poland, and we see enormous potential in the region,” said Mihkel Ilp, COO of Cleveron. "Together we are able to help Polish retailers save on costs and offer the ultimate customer experience to end-users. Having a local and experienced distributor with an already developed client portfolio will help us to expand our footprint in the area," added Ilp.
Pointpack provides additional services, profits and new clients in the trading industry. The company integrates POS systems, payment terminals and cash registers. Pointpack is a technology partner that builds IT solutions and maintenance services for the commercial and courier industry in the area of the infrastructure of the first and last mile of city logistics.
Cleveron is the leading provider of automated pickup solutions, known for its reliability and excellent customer experience. The company creates innovative parcel lockers and robots to retail and logistics companies worldwide, including Walmart, Zara, Decathlon and Falabella. Cleveron’s solutions help make delivery processes cost-effective and convenient and provide additional revenue opportunities for businesses. Currently, Cleveron has more than 4200 parcel lockers and robots in 31 countries all over the world.